Compare Capsule CRM and SAP Cloud for Sales - Apr 2022

Shlomi LaviShlomi Lavi / Apr 28, 2022

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Bottom Line: Which is Better - Capsule CRM or SAP Cloud for Sales?

Capsule CRM is more expensive to implement (TCO) than SAP Cloud for Sales, and Capsule CRM is rated higher (94/100) than SAP Cloud for Sales (85/100). Capsule CRM offers users more features (3) than SAP Cloud for Sales (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudwork Vs. SAP

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Capsule CRM or SAP Cloud for Sales?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and SAP Cloud for Sales.

Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. SAP Cloud for Sales price starts at $248 per 5 users/month , When comparing SAP Cloud for Sales to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Capsule CRM cost is around the same cost of SAP Cloud for Sales.

Which software includes more/better features?

We've compared Capsule CRM Vs. SAP Cloud for Sales based on some of the most important and required CRM features.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

SAP Cloud for Sales: We are still working to collect the list of features for SAP Cloud for Sales.

Target customer size

Customers of the software mainly include small and medium businesses from different industrial backgrounds. Customers of the software include small and medium businesses as well as large enterprises.



Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty.

SAP Cloud for Sales

ITQlick rating
(2.8/5)

starts at $248 per 5 users/month

SAP Cloud for Sales is a cloud based customer relationship management solution for businesses of all sizes. It offers such services as sales automation, ERP integration, collaboration, and others. The s...

Categories: CRM, Banking CRM, Casino CRM, Channel Management, Complaint Management.

Compare specifications

Compare features

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

SAP Cloud for Sales: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Compare
SAP Clou...
ITQlick rating
2.8/5
Score
85/100
Pricing
2/10
License pricing
$248 per 5 users/month
Functionality
20
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.