Shlomi Lavi /
Apr 12, 2022
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Bottom Line: Which is Better - Capsule CRM or Siebel UCM?
Siebel UCM is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than Siebel UCM (72/100). Both tools offer the same amount of features.
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cloudwork Vs. Oracle Corporation
Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Capsule CRM or Siebel UCM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and Siebel UCM.
Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. Siebel UCM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Siebel UCM is more expensive than Capsule CRM.
Which software includes more/better features?
We've compared Capsule CRM Vs. Siebel UCM based on some of the most important and required CRM features.
Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.
Siebel UCM: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software mainly include small and medium businesses from different industrial
backgrounds. The software is a viable product for businesses of all sizes regardless of their industrial
affiliation.