Compare Capsule CRM and Zoho CRM - Mar 2023
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Bottom Line: Which is Better - Capsule CRM or Zoho CRM?
Capsule CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Capsule CRM (94/100). Zoho CRM offers users more features (16) than Capsule CRM (3). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cloudwork Vs. Zoho
Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Who is more expensive? Capsule CRM or Zoho CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Capsule CRM and Zoho CRM.
Capsule CRM price starts at $18 per user/month , On a scale between 1 to 10 Capsule CRM is rated 2, which is much lower than the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Capsule CRM cost is around the same cost of Zoho CRM.
Which software includes more/better features?
We've compared Capsule CRM Vs. Zoho CRM based on some of the most important and required CRM features.
Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
Customers of the software mainly include small and medium businesses from different industrial backgrounds. Zoho CRM is focused on startup to medium firms in different markets.
Zoho CRM
starts at $14 per user/month
Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...
Compare PricingCompare specifications
Capsule CRM Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Capsule CRM review |
Company: | Cloudwork |
Pricing: | starts at $18 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Capsule CRM review, Capsule CRM pricing, Capsule CRM alternatives |
Zoho CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Zoho CRM review |
Company: | Zoho |
Pricing: | starts at $14 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Zoho CRM review, Zoho CRM pricing, Zoho CRM alternatives |
Compare features
Capsule CRM: 3 Features
Zoho CRM: 16 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.