Compare CarePassport and PerfectServe - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - CarePassport or PerfectServe?

PerfectServe is more expensive to implement (TCO) than CarePassport, and CarePassport is rated higher (88/100) than PerfectServe (84/100). PerfectServe offers users more features (3) than CarePassport (2).

Looking for the right Patient Portal solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CarePassport Vs. PerfectServe

CarePassport: CarePassport is a trusted healthcare app for patients to aggregate and access all their medical data, including medical images, lab results, dental records, clinical reports and more from different healthcare providers.

PerfectServe: Unify secure texting and voice calling, alerts and notifications, nurse call requests and more in a single collaboration tool. The patient up-to-date care team, including on-call providers, is instantly accessible via voice or text message.

Who is more expensive? CarePassport or PerfectServe?

The real total cost of ownership (TCO) of Patient Portal software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CarePassport and PerfectServe.

CarePassport accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CarePassport is rated 4, which is lower than the average cost of Patient Portal software. PerfectServe accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CarePassport is rated 4, which is lower than the average cost of Patient Portal software.

Bottom line: CarePassport cost is around the same cost of PerfectServe.

Which software includes more/better features?

We've compared CarePassport Vs. PerfectServe based on some of the most important and required Patient Portal features.

CarePassport: Mobile Access, Collaboration.

PerfectServe: Mobile Access, Collaboration, Project Billing.

Target customer size

CarePassport's typical customers include: Small, medium and large size businesses, and PerfectServe's target customer size include: Small, medium and large size businesses.