Compare Case for HR and Salesforce CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Case for HR or Salesforce CRM?

Case for HR is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Case for HR (71/100). Salesforce CRM offers users more features (21) than Case for HR (0). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Case Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

iTouchVision Vs. Salesforce.com

iTouchVision: To be recognised globally as the most creative, innovative IT solutions provider whilst retaining high levels of efficiency and profitability. We will:Be dedicated, accountable and committed to our customers and each other.Be open, honest and transparent.Produce a quality product that is thoroughly tested.Be a learning organisation that encourages...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Case for HR or Salesforce?

The real total cost of ownership (TCO) of Case Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Case for HR and Salesforce.

Case for HR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Case Management for HR is rated 2, which is much lower than the average cost of Case Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Case Management software cost.

Bottom line: Case for HR cost is around the same cost of Salesforce.

Which software includes more/better features?

We've compared Case for HR Vs. Salesforce CRM based on some of the most important and required Case Management features.

Case for HR: We are still working to collect the list of features for Case for HR.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Customers of the software include all types of businesses regardless of their size. Salesforce is optimal for people as well as companies.