Compare Castel Detect and Clio - Feb 2023

Shlomi LaviShlomi Lavi / Feb 24, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Castel Detect or Clio?

Castel Detect is more expensive to implement (TCO) than Clio, and Clio is rated higher (96/100) than Castel Detect (80/100). Clio offers users more features (6) than Castel Detect (0). There is a clear winner in this case and it is Clio!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Castel Communications Vs. Clio

Castel Communications: Founded in 1982, Castel designs call center software, services and solutions engineered for businesses. Castel listens, learns, plans and partners with companies to define and realize their future. When it is not necessary to receive speech analytics results instantaneously for your business to take immediate action, batch processed analysis of you...

Clio : Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms. Clio is a single resource that eliminates the need for multiple specialized applications by incorporating the principal talents of each. Web-based, secure, and easy-to-use, Clio seeks to over...

Who is more expensive? Castel Detect or Clio?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Castel Detect and Clio.

Castel Detect accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Castel Detect is rated 4, which is lower than the average cost of Call Center software. Clio price starts at $39 per user/month , When comparing Clio to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Castel Detect is more expensive than Clio.

Which software includes more/better features?

We've compared Castel Detect Vs. Clio based on some of the most important and required Call Center features.

Castel Detect: We are still working to collect the list of features for Castel Detect.

Clio: Time and Expense Tracking, Billing & Invoicing, Document Management, Time Tracking, Task Management.

Target customer size

Castel Detect's typical customers include: SMBs,

Clio Legal Management software serves a range of customers in the legal industry, from solo practitioners to large law firms with multiple locations.



Castel Detect

ITQlick rating
(3.5/5)

Castel Detect is a leading cloud-based Call Center software, it is designed to support small and medium size call centers. Castel Detect received a rating of 3.5 from ITQlick team. The software cost is consider...

Categories: Call Recording, Call Center, Workforce Management, Compliance .

Clio

ITQlick rating
(4.7/5)

starts at $39 per user/month

Clio is a law practice and legal case management solution for businesses of all sizes. Its capabilities include time and billing management, reporting, case management, and security. The software was de...

Categories: Billing & Invoicing, Strategic Planning, Communications, Document Management, Records Management.

Compare specifications

Compare features

Castel Detect: 0 Features

We are working to collect the list of features

Clio: 6 Features

Time and Expense Tracking
Billing & Invoicing
Document Management
Time Tracking
Task Management
Vendor/Client Portal
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Castel D...
ITQlick rating
3.5/5
Score
80/100
Pricing
5/10
License pricing
Pricing not available
Functionality
7
Compare
Clio
ITQlick rating
4.7/5
Score
96/100
Pricing
2.2/10
License pricing
$39 per user/month
Functionality
20
Review
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.