Compare CenterWare Inbound and CloudCall - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - CenterWare Inbound or CloudCall?

CenterWare Inbound is more expensive to implement (TCO) than CloudCall, and CenterWare Inbound is rated higher (91/100) than CloudCall (81/100). CloudCall offers users more features (5) than CenterWare Inbound (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. Cloudcall Group

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Who is more expensive? CenterWare Inbound or CloudCall?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and CloudCall.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. CloudCall price starts at $15 per user/month , When comparing CloudCall to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CenterWare Inbound is more expensive than CloudCall.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. CloudCall based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.