Compare CenterWare Inbound and FluentStream Call Center - Sep 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - CenterWare Inbound or FluentStream Call Center?

CenterWare Inbound is more expensive to implement (TCO) than FluentStream Call Center, and CenterWare Inbound is rated higher (91/100) than FluentStream Call Center (80/100). FluentStream Call Center offers users more features (5) than CenterWare Inbound (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. FluentStream Technologies

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

FluentStream Technologies: Business phones have been around for a long time without changing very much. This longevity, coupled with the nature of the service provided, gave the industry an excuse to stop striving. Providing bad customer service was the status quo. Fast forward to the development of cloud technology, and some of our peers, like us, are excited to provide a ...

Who is more expensive? CenterWare Inbound or FluentStream Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and FluentStream Call Center.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. FluentStream Call Center price starts at $20 per user/month , When comparing FluentStream Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CenterWare Inbound is more expensive than FluentStream Call Center.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. FluentStream Call Center based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

FluentStream Call Center: Chat, Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, Most of the clients of FluentStream Call Center engage in small (with employees ranging from 10 to 100) and medium-sized (with employees ranging from 100 to 1,000) businesses as well as large enterprises harnessing the services from IT, web and data hosting and related information service sectors, mainly with contact center management.