CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingCompare CenterWare Inbound and Hydra - Mar 2022
Compare Pricing
Shlomi Lavi / Mar 20, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - CenterWare Inbound or Hydra?
Hydra is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than Hydra (76/100). Hydra offers users more features (15) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuxiba Technologies Vs. MPDV
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
MPDV: HYDRA®, MPDV´s answer to the standardized and modular Manufacturing Execution System (MES).HYDRA® is a leading, state-of-the-art and future-oriented MES that is synonymous with vertical integration between production and management levels. The worldwide MPDV Group, is a leading provider of Manufacturing Execution System functionality. We are your ...
Who is more expensive? CenterWare Inbound or Hydra?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Hydra.
CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Hydra price starts at $180 per year , When comparing Hydra to its competitors, the software is rated 8 - higher than the average Call Center software cost.
Bottom line: Hydra is more expensive than CenterWare Inbound.
Which software includes more/better features?
We've compared CenterWare Inbound Vs. Hydra based on some of the most important and required Call Center features.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Hydra: Benefits Administration, Employee Self-Service, HR Management, Performance Record, Software Customization.
Target customer size
CenterWare Inbound's typical customers include: Medium and large size businesses, Hydra is virtually suitable for use in a business of any size.
Hydra
ITQlick rating
(4.3/5)
starts at $180 per year
Hydra is a software that is used for general management of a manufacturing project. It covers all the areas of manufacturing, including production, human resource management and quality assurance. Its modular n...
Compare PricingCompare specifications
CenterWare Inbound Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CenterWare Inbound review |
| Company: | Nuxiba Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Hydra Specifications
| ITQlick Score: | 76/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 8/10 - high cost |
| Category: | Call Center -> Hydra review |
| Company: | MPDV |
| Pricing: | starts at $180 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Hydra review, Hydra pricing, Hydra alternatives |
Compare features
CenterWare Inbound: 0 Features
We are working to collect the list of features
Hydra: 15 Features
Benefits Administration
Employee Self-Service
HR Management
Performance Record
Software Customization
Timesheet
Advanced Shipment Notification
Client Collaboration
Order Processing Management
Sourcing & Procurement
Supplier Management
Supply Chain Analytics
Supply Chain Monitoring
Supply Chain Planning
Transportation Management
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Review
Compare
Hydra
ITQlick rating
4.3/5
Score
76/100
Pricing
9.6/10
License pricing
$180 per year
Functionality
40
Review
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Review
Compare
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Review
Compare
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25
Review
Compare
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.