CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
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RingCentral Office is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and RingCentral.
CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: RingCentral is more expensive than CenterWare Inbound.
We've compared CenterWare Inbound Vs. RingCentral Office based on some of the most important and required Call Center features.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.
CenterWare Inbound's typical customers include: Medium and large size businesses, and RingCentral's target customer size include: SMBs.
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare Pricingstarts at $20 per user/month
RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.
Compare PricingITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
ITQlick Score: | 72/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> RingCentral Office review |
Company: | RingCentral |
Pricing: | starts at $20 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | RingCentral Office review, RingCentral Office pricing, RingCentral Office alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.