Compare Centurion and nextiva app - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Centurion or nextiva app?

Centurion is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Centurion (82/100). nextiva app offers users more features (16) than Centurion (8). There is a clear winner in this case and it is nextiva app!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Centurion, Inc. Vs. Nextiva

Centurion, Inc.: Since 1981, Centurion has prospered because of our reputation for "Doing what we said we would do". Centurion, Inc. is a privately held corporation providing in-house solutions to help companies better serve their clients. These tools help your employees build strong relationships with your clients thus improving the customer experience. These t...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Centurion or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Centurion and Nextiva Hosted Call Center.

Centurion accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Centurion is rated 4, which is lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Centurion is more expensive than Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared Centurion Vs. nextiva app based on some of the most important and required Call Center features.

Centurion: Call Recording, IVR (Interactive Voice Response), Call Center, Survey Software, Customized Call Routing, Phone Key Input, Text to Speech, Voice Customization.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Centurion's typical customers include: SMBs, Nextiva is ideal for little firms and also large call facilities.