Compare ChangeGear and Trac - Feb 2023

Shlomi LaviShlomi Lavi / Feb 01, 2023

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Bottom Line: Which is Better - ChangeGear or Trac?

ChangeGear is more expensive to implement (TCO) than Trac, and ChangeGear is rated higher (86/100) than Trac (79/100). Trac offers users more features (3) than ChangeGear (0).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SunView Software, Inc. Vs. Edgewall Software

SunView Software, Inc.: SunView Software is a leading provider of IT Service Management software that enables companies to better track, manage and control their IT services and infrastructures. Based on the ITIL best practices framework, SunView’s ChangeGear products automate and streamline IT processes - allowing organizations to gain greater visibility into their IT in...

Edgewall Software: edgewall.org is a place where a community of software developers collaborate on creating exciting open source software based on the Python programming language. It is best known for the popular web-based project management tool Trac.

Who is more expensive? ChangeGear or Trac?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ChangeGear and Trac.

ChangeGear price starts at $46 per user/month , On a scale between 1 to 10 ChangeGear is rated 6, which is similar to the average cost of Issue Management software. Trac price starts at $1,125 per year , When comparing Trac to its competitors, the software is rated 2 - much lower than the average Issue Management software cost.

Bottom line: ChangeGear is more expensive than Trac.

Which software includes more/better features?

We've compared ChangeGear Vs. Trac based on some of the most important and required Issue Management features.

ChangeGear: We are still working to collect the list of features for ChangeGear.

Trac: Document Management, Issue Tracking, Project Management.

Target customer size

The software is a useful solution for small and medium businesses as well as large enterprises. The software is a viable solution for businesses of all sizes and a wide range of types.



ChangeGear

ITQlick rating
(4.5/5)

starts at $46 per user/month

ChangeGear is an IT asset management solution for businesses of all sizes. It offers such capabilities as approval process control, event monitoring, help desk management, and others. The software was designed ...

Categories: Dashboards & KPIs, Complaint Management, Help Desk, Online CRM.

Trac

ITQlick rating
(4.3/5)

starts at $1,125 per year

Trac is a source and project management solution for businesses of all sizes. Other than project management, it also facilitates issue tracking, collaboration, and other capabilities. The software was designed ...

Categories: Project Management, Issue Management.

Compare specifications

Compare features

ChangeGear: 0 Features

We are working to collect the list of features

Trac: 3 Features

Document Management
Issue Tracking
Project Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
Compare
Trac
ITQlick rating
4.3/5
Score
79/100
Pricing
3/10
License pricing
$1,125 per year
Functionality
5
Review
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
SOSAFE
ITQlick rating
5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
10
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.