Shlomi Lavi /
May 18, 2022
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Bottom Line: Which is Better - Chaos Intellect or 3CLogic Cloud Contact Center?
3CLogic Cloud Contact Center is more expensive to implement (TCO) than Chaos Intellect, and Chaos Intellect is rated higher (90/100) than 3CLogic Cloud Contact Center (84/100). Chaos Intellect offers users more features (6) than 3CLogic Cloud Contact Center (5). There is a clear winner in this case and it is Chaos Intellect!
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Chaos Software Vs. 3CLogic
Chaos Software : Chaos Software has been making better CRM applications for micro business and individual users since 1992, including the award winning contact relationship manager program Time & Chaos, Chaos Intellect business CRM email software with auto-linked email history for contacts, and Legal Billing time and billing software for attorneys and professionals...
3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...
Who is more expensive? Chaos Intellect or 3CLogic Cloud Contact Center?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chaos Intellect and 3CLogic Cloud Contact Center.
Chaos Intellect price starts at $59.95 per license , On a scale between 1 to 10 Chaos Intellect is rated 4, which is lower than the average cost of Contact Management software. 3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Chaos Intellect is rated 4, which is lower than the average cost of Contact Management software.
Bottom line: 3CLogic Cloud Contact Center is more expensive than Chaos Intellect.
Which software includes more/better features?
We've compared Chaos Intellect Vs. 3CLogic Cloud Contact Center based on some of the most important and required Contact Management features.
Chaos Intellect: Contact Management, Customer Database, Customer Service, Multi-Language, Email Communication History, Group Email Contacts.
3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.
Target customer size
The bulk of the customers using this software come from small and medium businesses. 3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities.