Compare Chatfuel and Kasisto - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - Chatfuel or Kasisto?

Kasisto is more expensive to implement (TCO) than Chatfuel, and Kasisto is rated higher (89/100) than Chatfuel (71/100). Chatfuel offers users more features (8) than Kasisto (4).

Looking for the right AI: Chatbots solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Chatfuel Vs. Kasisto

Chatfuel: Bots automate communication with humans through messaging applications. Since messengers have become the most heavily used mobile apps, bots have emerged as effective instruments that are changing the world of digital marketing.

Kasisto: Meet KAI, our digital experience platform. KAI is proven to deliver digital experiences that surprise and delight millions of banking customers around the world.

Who is more expensive? Chatfuel or Kasisto?

The real total cost of ownership (TCO) of AI: Chatbots software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chatfuel and Kasisto.

Chatfuel price starts at $15 per 500 conversations/month , On a scale between 1 to 10 Chatfuel is rated 4, which is lower than the average cost of AI: Chatbots software. Kasisto accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Chatfuel is rated 4, which is lower than the average cost of AI: Chatbots software.

Bottom line: Chatfuel cost is around the same cost of Kasisto.

Which software includes more/better features?

We've compared Chatfuel Vs. Kasisto based on some of the most important and required AI: Chatbots features.

Chatfuel: Data Import/Export, Mobile Access, BI & Analytics, Collaboration, Business Performance Optimization, Campaign Management, eCommerce, Social Promotions.

Kasisto: Chat, Customer Database, Customer Service, Customer Experience Management.

Target customer size

Chatfuel's typical customers include: Small, medium and large size businesses, and Kasisto's target customer size include: Small, medium and large size businesses.

Chatfuel

ITQlick rating
(4.5/5)

starts at $15 per 500 conversations/month

Chatfuel is messenger marketing software designed to allow businesses to use messaging applications like bots to automate communication processes. The software helps to increase customer satisfaction and conver...

Categories: BI & Analytics, Business performance management, Lead Generation, Advertising Agency.

Kasisto

ITQlick rating
(3/5)

Kasisto is KAI provider, a conversational artificial intelligence software designed to help banks and other financial service providers improve their customer experience and engagement.

Categories: AI: Chatbots, Customer Success, Customer Experience Management.

Compare specifications

Compare features

Chatfuel: 8 Features

Data Import/Export
Mobile Access
BI & Analytics
Collaboration
Business Performance Optimization
Campaign Management
eCommerce
Social Promotions

Kasisto: 4 Features

Chat
Customer Database
Customer Service
Customer Experience Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Chatfuel
ITQlick rating
4.5/5
Score
71/100
Pricing
4/10
License pricing
$15 per 500 conversations/month
Functionality
21
Compare
Kasisto
ITQlick rating
3/5
Score
89/100
Pricing
4/10
License pricing
Pricing not available
Functionality
7
Octane
ITQlick rating
3/5
Score
88/100
Pricing
4/10
License pricing
$29 per month
Functionality
10
Review
Golem.ai
ITQlick rating
3/5
Score
87/100
Pricing
4/10
License pricing
Pricing not available
Functionality
5
Reply.ai
ITQlick rating
3/5
Score
86/100
Pricing
4/10
License pricing
Pricing not available
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.