Compare Chatra and Dynamics 365 - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Chatra or Dynamics 365?

Dynamics 365 is more expensive to implement (TCO) than Chatra, and Dynamics 365 is rated higher (95/100) than Chatra (90/100). Dynamics 365 offers users more features (16) than Chatra (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Chatra Vs. Microsoft

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? Chatra or Microsoft Dynamics CRM?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chatra and Microsoft Dynamics CRM.

Chatra price starts at $17 per agent/month , On a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. Microsoft Dynamics CRM price starts at $65 per user/month , When comparing Microsoft Dynamics CRM to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: Microsoft Dynamics CRM is more expensive than Chatra.

Which software includes more/better features?

We've compared Chatra Vs. Dynamics 365 based on some of the most important and required Chat features.

Chatra: We are still working to collect the list of features for Chatra.

Microsoft Dynamics CRM: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration.

Target customer size

Chatra's typical customers include: Small, medium and large size businesses, Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever.