Chatra Vs Olark (Jul 2020)
Shlomi Lavi / Jul 21, 2020
We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.
Bottom Line: Which is Better - Chatra or Olark?
Chatra is more expensive to implement (TCO) than Olark, Olark is rated higher (91/100) than Chatra (90/100). Olark offers more features (3) to their users than Chatra (0). There is a clear winner in this case and it is Olark!
Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Chatra compares with Olark?
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...
Who's more expensive? Chatra or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Chatra and Olark.
Chatra price starts at $15 per user/month , on a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $12 per user/month , when comparing Olark to their competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Chatra cost is around the same cost of Olark.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Chatra Vs. Olark based on some of the most important and required Chat features. Chatra: We are still working to collect the list of features for Chatra. Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Chatra's typical customers include: Small, medium and large size businesses, Olark is suitable for startup marketers, small companies and companies providing online services.
Compare specifications
Chatra Specifications
| ITQlick Score: | 90/100 |
|---|---|
| ITQlick Rating: | (4.8/5) |
| Pricing: | 2/10 - low cost |
| Category: | Chat -> Chatra |
| Company: | Chatra |
| Pricing: | starts at $15 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Chatra review, Chatra pricing, Chatra alternatives |
Olark Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.6/5) |
| Pricing: | 2/10 - low cost |
| Category: | Chat -> Olark |
| Company: | Olark |
| Pricing: | starts at $12 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Olark review, Olark pricing, Olark alternatives |
Compare features
Chatra: 0 Features
Olark: 3 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.