Compare Chatra vs Salesforce CRM

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Chatra
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$9 per user/month
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
Salesforce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Olark
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$219
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Pure
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$15 per 2 users/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
WhosOn
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$39 per license
Hosting
NA
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review

Chatra Vs. Salesforce CRM: Which is better?

Shlomi Lavi / Apr 16, 2020

Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in 2012. It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.

Pricing/cost comparison

The real cost of Chat software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Chatra TCO and Salesforce total cost to help with the total cost of ownership calculation.

Chatra price Starting from $9 per user/month , on a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. Salesforce price Starting from $25 per user/month , when comparing Salesforce to their competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Chatra cost is around the same cost of Salesforce.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Chatra Vs. Salesforce CRM based on some of the most important and required Chat features.
Chatra: We are still working to collect the list of features of Chatra. .
Salesforce list of features include the following: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, .

Target customer size

Chatra's typical customers include: Small business, Medium business, Large business, Salesforce is ideal for individuals as well as companies.

Chatra

ITQlick rating
(4.8/5)

Starting from $9 per user/month

Chatra is a growing cloud-based CRM software, it is designed to support small, medium and large size business. Chatra received a rating of 4.8 from ITQlick team. The software cost is considered affordable (1.5...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Salesforce CRM

ITQlick rating
(4.4/5)

Starting from $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare screenshots

Compare specifications

Chatra Specifications

Name: Chatra
Company: Chatra
Address USA
Platforms: Desktop, Cloud

Salesforce CRM Specifications

Name: Salesforce
Company: Salesforce.com
Address Salesforce.com Inc, Market Street, San Francisco, CA
Website:https://www.salesforce.com/
Platforms: Cloud

Compare features

Chatra: 0 Features

We are working to collect the list of features

Salesforce: 8 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking