Shlomi Lavi /
Mar 21, 2022
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Bottom Line: Which is Better - Chatra or SAP CRM?
SAP CRM is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than SAP CRM (76/100). SAP CRM offers users more features (3) than Chatra (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Chatra Vs. SAP
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? Chatra or SAP Customer Relationship Management?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chatra and SAP Customer Relationship Management.
Chatra price starts at $17 per agent/month , On a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. SAP Customer Relationship Management price starts at $58 per month , When comparing SAP Customer Relationship Management to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: SAP Customer Relationship Management is more expensive than Chatra.
Which software includes more/better features?
We've compared Chatra Vs. SAP CRM based on some of the most important and required Chat features.
Chatra: We are still working to collect the list of features for Chatra.
SAP Customer Relationship Management: Campaign Management, Customer Service, Collaboration Center .
Target customer size
Chatra's typical customers include: Small, medium and large size businesses, SAP Customer Relationship Management is designed for software requirements of midsized and large companies, whether private or public organizations.