Compare Chatra and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Chatra or Zoho CRM?

Chatra is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Chatra (90/100). Zoho CRM offers users more features (16) than Chatra (0). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Chatra Vs. Zoho

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Chatra or Zoho CRM?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chatra and Zoho CRM.

Chatra price starts at $17 per agent/month , On a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Chatra cost is around the same cost of Zoho CRM.

Which software includes more/better features?

We've compared Chatra Vs. Zoho CRM based on some of the most important and required Chat features.

Chatra: We are still working to collect the list of features for Chatra.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Chatra's typical customers include: Small, medium and large size businesses, Zoho CRM is focused on startup to medium firms in different markets.