Shlomi Lavi /
Jul 15, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Cherwell Service or SAM?
Cherwell Service is more expensive to implement (TCO) than SAM, and SAM is rated higher (82/100) than Cherwell Service (77/100). SAM offers users more features (3) than Cherwell Service (0). There is a clear winner in this case and it is SAM!
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vs. Microsoft
:
Microsoft:
Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Who is more expensive? Cherwell Service or SAM?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cherwell Service and SAM.
Cherwell Service price starts at $189 per month , On a scale between 1 to 10 Cherwell Service Management is rated 6, which is similar to the average cost of IT Management software. SAM price starts at $325 per user/month , When comparing SAM to its competitors, the software is rated 2 - much lower than the average IT Management software cost.
Bottom line: Cherwell Service is more expensive than SAM.
Which software includes more/better features?
We've compared Cherwell Service Vs. SAM based on some of the most important and required IT Management features.
Cherwell Service: We are still working to collect the list of features for Cherwell Service.
SAM: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Cherwell Service's typical customers include: Small, medium and large size businesses, SAM can be successfully deployed in any business size.