Compare Cherwell Service and SAM - Jul 2022

Shlomi LaviShlomi Lavi / Jul 15, 2022

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Bottom Line: Which is Better - Cherwell Service or SAM?

Cherwell Service is more expensive to implement (TCO) than SAM, and SAM is rated higher (82/100) than Cherwell Service (77/100). SAM offers users more features (3) than Cherwell Service (0). There is a clear winner in this case and it is SAM!

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Vs. Microsoft

:

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? Cherwell Service or SAM?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cherwell Service and SAM.

Cherwell Service price starts at $189 per month , On a scale between 1 to 10 Cherwell Service Management is rated 6, which is similar to the average cost of IT Management software. SAM price starts at $325 per user/month , When comparing SAM to its competitors, the software is rated 2 - much lower than the average IT Management software cost.

Bottom line: Cherwell Service is more expensive than SAM.

Which software includes more/better features?

We've compared Cherwell Service Vs. SAM based on some of the most important and required IT Management features.

Cherwell Service: We are still working to collect the list of features for Cherwell Service.

SAM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Cherwell Service's typical customers include: Small, medium and large size businesses, SAM can be successfully deployed in any business size.

Cherwell Service

ITQlick rating
(4.4/5)

starts at $189 per month

Cherwell Service Management is a cloud-based IT asset & service management, HR Service, project, facilities and security solution designed to offer teams in organizations the ability to automate, implement, and...

Categories: Complaint Management, Customer Success, Help Desk, Online CRM.

SAM

ITQlick rating
(4.9/5)

starts at $325 per user/month

Software Asset Management (SAM) is an inventory and IT asset management solution for businesses of all sizes. The software offers solutions for optimization of the organization’s assets. It was designed and lau...

Categories: IT Asset Management, Marketing, Marketing Analytics.

Compare specifications

SAM Specifications

ITQlick Score: 82/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Construction -> SAM review
Company: Microsoft
Pricing: starts at $325 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: SAM review, SAM pricing, SAM alternatives

Compare features

Cherwell Service: 0 Features

We are working to collect the list of features

SAM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Cherwell...
ITQlick rating
4.4/5
Score
77/100
Pricing
6/10
License pricing
$189 per month
Functionality
22
Compare
SAM
ITQlick rating
4.9/5
Score
82/100
Pricing
3.4/10
License pricing
$325 per user/month
Functionality
6
Review
Symantec...
ITQlick rating
3.4/5
Score
91/100
Pricing
3.4/10
License pricing
$12,975 per license
Functionality
5
Windows ...
ITQlick rating
3.3/5
Score
90/100
Pricing
4.2/10
License pricing
$239.99 per license
Functionality
4
Informat...
ITQlick rating
4.8/5
Score
87/100
Pricing
5/10
License pricing
$2,000 per month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.