Compare Cherwell Service and SolarWinds Service Desk - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Cherwell Service or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than Cherwell Service, and Cherwell Service is rated higher (77/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than Cherwell Service (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Vs. Samanage

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Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Cherwell Service or Samanage Asset Management?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cherwell Service and Samanage Asset Management.

Cherwell Service price starts at $189 per month , On a scale between 1 to 10 Cherwell Service Management is rated 6, which is similar to the average cost of IT Management software. Samanage Asset Management price starts at $15 per user/month , When comparing Samanage Asset Management to its competitors, the software is rated 6 - similar to the average IT Management software cost.

Bottom line: Cherwell Service cost is around the same cost of Samanage Asset Management.

Which software includes more/better features?

We've compared Cherwell Service Vs. SolarWinds Service Desk based on some of the most important and required IT Management features.

Cherwell Service: We are still working to collect the list of features for Cherwell Service.

Samanage Asset Management: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Cherwell Service's typical customers include: Small, medium and large size businesses, SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.