Shlomi Lavi /
Mar 03, 2022
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Bottom Line: Which is Better - Cherwell Service or ServiceDesk Plus Standard Edit?
Cherwell Service is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and Cherwell Service is rated higher (77/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than Cherwell Service (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vs. ManageEngine
:
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Who is more expensive? Cherwell Service or ServiceDesk Plus Standard Edit?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cherwell Service and ServiceDesk Plus Standard Edit.
Cherwell Service price starts at $189 per month , On a scale between 1 to 10 Cherwell Service Management is rated 6, which is similar to the average cost of IT Management software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: Cherwell Service is more expensive than ServiceDesk Plus Standard Edit.
Which software includes more/better features?
We've compared Cherwell Service Vs. ServiceDesk Plus Standard Edit based on some of the most important and required IT Management features.
Cherwell Service: We are still working to collect the list of features for Cherwell Service.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.
Target customer size
Cherwell Service's typical customers include: Small, medium and large size businesses, ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.