Compare Cherwell Service and ServiceMax - Dec 2022

Shlomi LaviShlomi Lavi / Dec 18, 2022

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Bottom Line: Which is Better - Cherwell Service or ServiceMax?

ServiceMax is more expensive to implement (TCO) than Cherwell Service, and ServiceMax is rated higher (93/100) than Cherwell Service (77/100). ServiceMax offers users more features (6) than Cherwell Service (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Vs. ServiceMax

:

ServiceMax: ServiceMax’s field service management software delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service to optimize operations and delight customers. Companies use the ServiceMax field ...

Who is more expensive? Cherwell Service or ServiceMax?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cherwell Service and ServiceMax.

Cherwell Service price starts at $189 per month , On a scale between 1 to 10 Cherwell Service Management is rated 6, which is similar to the average cost of IT Management software. ServiceMax price starts at $100 per user/month , When comparing ServiceMax to its competitors, the software is rated 8 - higher than the average IT Management software cost.

Bottom line: ServiceMax is more expensive than Cherwell Service.

Which software includes more/better features?

We've compared Cherwell Service Vs. ServiceMax based on some of the most important and required IT Management features.

Cherwell Service: We are still working to collect the list of features for Cherwell Service.

ServiceMax: Custom User Interface, Customizable Reports, Maintenance Management, Maintenance Scheduling, Real Estate Portfolio Management.

Target customer size

Cherwell Service's typical customers include: Small, medium and large size businesses, ServiceMax is best for small and medium sized growing companies.

Cherwell Service

ITQlick rating
(4.4/5)

starts at $189 per month

Cherwell Service Management is a cloud-based IT asset & service management, HR Service, project, facilities and security solution designed to offer teams in organizations the ability to automate, implement, and...

Categories: Complaint Management, Customer Success, Help Desk, Online CRM.

ServiceMax

ITQlick rating
(4.3/5)

starts at $100 per user/month

ServiceMax is a cloud field service scheduling software that comes with a full suite of applications to help companies of all sizes. The software is available in three different editions, each designed to satis...

Categories: Field Service, Field Service - HVAC, Field Service - Pest Control, Field Service - Work Order, Field Service Mobile Apps.

Compare specifications

Compare features

Cherwell Service: 0 Features

We are working to collect the list of features

ServiceMax: 6 Features

Custom User Interface
Customizable Reports
Maintenance Management
Maintenance Scheduling
Real Estate Portfolio Management
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Cherwell...
ITQlick rating
4.4/5
Score
77/100
Pricing
6/10
License pricing
$189 per month
Functionality
22
Compare
ServiceMax
ITQlick rating
4.3/5
Score
93/100
Pricing
9.8/10
License pricing
$100 per user/month
Functionality
18
Symantec...
ITQlick rating
3.4/5
Score
91/100
Pricing
3.4/10
License pricing
$12,975 per license
Functionality
5
Windows ...
ITQlick rating
3.3/5
Score
90/100
Pricing
4.2/10
License pricing
$239.99 per license
Functionality
4
Informat...
ITQlick rating
4.8/5
Score
87/100
Pricing
5/10
License pricing
$2,000 per month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.