Shlomi Lavi /
Mar 02, 2022
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Bottom Line: Which is Better - Cherwell Service or Whatfix?
Whatfix is more expensive to implement (TCO) than Cherwell Service, and Whatfix is rated with the same score (77/100) as Cherwell Service (77/100).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Vs. WHATFIX
:
WHATFIX: Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. Our patent pending technology can be integrated with ease across all user touch-points inside web applications. We empower businesses to ease user onboarding, improve support and reduce training effort.
Who is more expensive? Cherwell Service or Whatfix?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cherwell Service and Whatfix.
Cherwell Service price starts at $189 per month , On a scale between 1 to 10 Cherwell Service Management is rated 6, which is similar to the average cost of IT Management software. Whatfix price starts at $1,200 per year , When comparing Whatfix to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: Cherwell Service cost is around the same cost of Whatfix.
Which software includes more/better features?
We've compared Cherwell Service Vs. Whatfix based on some of the most important and required IT Management features.
Cherwell Service: We are still working to collect the list of features for Cherwell Service.
Whatfix: We are still working to collect the list of features for Whatfix.
Target customer size
Cherwell Service's typical customers include: Small, medium and large size businesses, The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service.