starts at $90 per user/month
Pega CRM was formerly called Chordiant is a cloud-based customer relationship management system that helps users to combine customer management services with sales and marketing operations.
Compare PricingCompare Pega CRM and FullStory - Dec 2022
Compare Pricing
Shlomi Lavi / Dec 12, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Pega CRM or FullStory?
Pega CRM is more expensive to implement (TCO) than FullStory, and Pega CRM is rated higher (87/100) than FullStory (82/100). Both tools offer the same amount of features.
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pegasystems Vs. FullStory
Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
Who is more expensive? Pega CRM or FullStory?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and FullStory.
Pega CRM price starts at $90 per user/month , On a scale between 1 to 10 Chordiant is rated 4, which is lower than the average cost of Customer Experience Management software. FullStory price starts at $899 per license , When comparing FullStory to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: Pega CRM is more expensive than FullStory.
Which software includes more/better features?
We've compared Pega CRM Vs. FullStory based on some of the most important and required Customer Experience Management features.
Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
Target customer size
Pega CRM's typical customers include: Start up, Small business, Medium business, Large business, and FullStory's target customer size include: Small, medium and large size businesses.
FullStory
ITQlick rating
(4.6/5)
starts at $899 per license
FullStory is a customer experience management software that helps businesses see their customers interactivity and reaction to their apps or sites. With the software custom and enterprise-level dashboards, user...
Compare PricingCompare specifications
Pega CRM Specifications
| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Customer Experience Management -> Pega CRM review |
| Company: | Pegasystems |
| Pricing: | starts at $90 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Pega CRM review, Pega CRM pricing, Pega CRM alternatives |
FullStory Specifications
| ITQlick Score: | 82/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Customer Experience Management -> FullStory review |
| Company: | FullStory |
| Pricing: | starts at $899 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | FullStory review, FullStory pricing, FullStory alternatives |
Compare features
Pega CRM: 3 Features
Data Import/Export
Basic Reports
Online Customer Support
FullStory: 3 Features
Dashboard
Data Analysis Tools
Data analysis
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Review
Compare
FullStory
ITQlick rating
4.6/5
Score
82/100
Pricing
2.2/10
License pricing
$899 per license
Functionality
7
Review
Compare
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Review
Compare
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12
Review
Compare
InMoment...
ITQlick rating
3.1/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
3
Review
Compare
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.