Compare Cisco Business Edition 6000 and SolarWinds Service Desk - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Cisco Business Edition 6000 or SolarWinds Service Desk?

Cisco Business Edition 6000 is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Cisco Business Edition 6000 (81/100). SolarWinds Service Desk offers users more features (18) than Cisco Business Edition 6000 (0). There is a clear winner in this case and it is SolarWinds Service Desk!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cisco Systems Vs. Samanage

Cisco Systems: Cisco Systems, Inc. is an American corporation  that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Cisco Business Edition 6000 or SolarWinds?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cisco Business Edition 6000 and SolarWinds.

Cisco Business Edition 6000 price starts at $210 per license , On a scale between 1 to 10 Cisco Business Edition 6000 is rated 6, which is similar to the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Cisco Business Edition 6000 is more expensive than SolarWinds.

Which software includes more/better features?

We've compared Cisco Business Edition 6000 Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.

Cisco Business Edition 6000: We are still working to collect the list of features for Cisco Business Edition 6000.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Businesses that are classified as small (10 to 100 employees) or medium-sized (100 to 1,000 employees) are the typical customers of Cisco Business Edition 6000, which make use of the advantages from IT, data hosting and related services, mainly in the field of business phone and VoIP systems. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.