The Cisco Call Center is a contact management software that can be deployed on-premise or via cloud that enables the users to become agile in their interactions with customers
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Cisco Call Center is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Cisco Call Center (80/100). nextiva app offers users more features (16) than Cisco Call Center (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cisco Systems: Cisco Systems, Inc. is an American corporation that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cisco Call Center and Nextiva Hosted Call Center.
Cisco Call Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Cisco Call Center is rated 6, which is similar to the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Cisco Call Center is more expensive than Nextiva Hosted Call Center.
We've compared Cisco Call Center Vs. nextiva app based on some of the most important and required Call Center features.
Cisco Call Center: We are still working to collect the list of features for Cisco Call Center.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
The usual clients of Cisco Call Center are entrepreneurs dealing with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make use of the benefits from IT, data and web hosting and information related services, mainly with the contact center management. Nextiva is ideal for little firms and also large call facilities.
The Cisco Call Center is a contact management software that can be deployed on-premise or via cloud that enables the users to become agile in their interactions with customers
Compare Pricingstarts at $11.95 per user/month
Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful ...
Compare PricingITQlick Score: | 80/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Call Center -> Cisco Call Center review |
Company: | Cisco Systems |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Cisco Call Center review, Cisco Call Center pricing, Cisco Call Center alternatives |
ITQlick Score: | 99/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> nextiva app review |
Company: | Nextiva |
Pricing: | starts at $11.95 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | nextiva app review, nextiva app pricing, nextiva app alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.