Compare Clarity Business VoIP and Nextiva VoIP - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Clarity Business VoIP or Nextiva VoIP?

Nextiva VoIP is more expensive to implement (TCO) than Clarity Business VoIP, and Nextiva VoIP is rated higher (93/100) than Clarity Business VoIP (79/100). Nextiva VoIP offers users more features (11) than Clarity Business VoIP (5).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Clarity Telecom Vs. Nextiva

Clarity Telecom: ClarityTel is an industry leader among business VoIP providers. We've been in Voice over Internet Protocol (VoIP) since 2003. Our team has helped countless customers with all aspects of upgrading their business phone systems to the most advanced VoIP technology. We pride ourselves on providing the highest quality customer service from our nationwid...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Clarity Business VoIP or Nextiva Business VoIP?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Clarity Business VoIP and Nextiva Business VoIP.

Clarity Business VoIP price starts at $20 per month , On a scale between 1 to 10 Clarity Business VoIP is rated 2, which is much lower than the average cost of Call Center software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Clarity Business VoIP cost is around the same cost of Nextiva Business VoIP.

Which software includes more/better features?

We've compared Clarity Business VoIP Vs. Nextiva VoIP based on some of the most important and required Call Center features.

Clarity Business VoIP: Call Recording, Inbound Call Center, Outbound Call Center, Call Center, VoIP.

Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

The general categories of the customers of Clarity Business VoIP are those dealing with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make use of the offerings from the sector of IT, data and web hosting and information related services, mainly with the contact center management. Nextiva is ideal for small companies and large call centers.