Compare Clearview and CC-One - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Clearview or CC-One?

CC-One is more expensive to implement (TCO) than Clearview, and CC-One is rated with the same score (83/100) as Clearview (83/100). CC-One offers users more features (5) than Clearview (3).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

VALICOM Vs. BroadSoft

VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...

BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...

Who is more expensive? Clearview or CC-One?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Clearview and CC-One.

Clearview price starts at $29 per user/month , On a scale between 1 to 10 Clearview is rated 4, which is lower than the average cost of Call Center software. CC-One price starts at $359.88 per year , When comparing CC-One to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: CC-One is more expensive than Clearview.

Which software includes more/better features?

We've compared Clearview Vs. CC-One based on some of the most important and required Call Center features.

Clearview: Data Import/Export, Basic Reports, Online Customer Support.

CC-One: ACD (Automatic Call Distribution), Blended Call Center, Call Recording, IVR (Interactive Voice Response), Call Center.

Target customer size

Clearview's typical customers include: Small, medium and large size businesses, and CC-One's target customer size include: Small, medium and large size businesses.