Shlomi Lavi /
Jun 23, 2022
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Bottom Line: Which is Better - Clearview or Cloud Contact Pro?
Clearview is more expensive to implement (TCO) than Cloud Contact Pro, and Cloud Contact Pro is rated with the same score (83/100) as Clearview (83/100). Cloud Contact Pro offers users more features (5) than Clearview (3). There is a clear winner in this case and it is Cloud Contact Pro!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VALICOM Vs. West Unified Communications
VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...
West Unified Communications: Unified communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It’s about ending confusion, obsolescence and complexity for everyone.
Who is more expensive? Clearview or Cloud Contact Pro?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Clearview and Cloud Contact Pro.
Clearview price starts at $29 per user/month , On a scale between 1 to 10 Clearview is rated 4, which is lower than the average cost of Call Center software. Cloud Contact Pro price starts at $25 per month , When comparing Cloud Contact Pro to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Clearview is more expensive than Cloud Contact Pro.
Which software includes more/better features?
We've compared Clearview Vs. Cloud Contact Pro based on some of the most important and required Call Center features.
Clearview: Data Import/Export, Basic Reports, Online Customer Support.
Cloud Contact Pro: Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, Call Center.
Target customer size
Clearview's typical customers include: Small, medium and large size businesses, and Cloud Contact Pro's target customer size include: Medium and large size businesses.