Shlomi Lavi /
Jun 30, 2022
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Bottom Line: Which is Better - Clearview or LiveVox Predictive Dialer?
LiveVox Predictive Dialer is more expensive to implement (TCO) than Clearview, and LiveVox Predictive Dialer is rated higher (87/100) than Clearview (83/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VALICOM Vs. LiveVox
VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...
LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...
Who is more expensive? Clearview or LiveVox Predictive Dialer?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Clearview and LiveVox Predictive Dialer.
Clearview price starts at $29 per user/month , On a scale between 1 to 10 Clearview is rated 4, which is lower than the average cost of Call Center software. LiveVox Predictive Dialer price starts at $2,500 per month , When comparing LiveVox Predictive Dialer to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: LiveVox Predictive Dialer is more expensive than Clearview.
Which software includes more/better features?
We've compared Clearview Vs. LiveVox Predictive Dialer based on some of the most important and required Call Center features.
Clearview: Data Import/Export, Basic Reports, Online Customer Support.
LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Clearview's typical customers include: Small, medium and large size businesses, and LiveVox Predictive Dialer's target customer size include: Small, medium and large size businesses.