Shlomi Lavi /
Jun 16, 2022
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Bottom Line: Which is Better - Clearview or SafeSoft Contact Center?
SafeSoft Contact Center is more expensive to implement (TCO) than Clearview, and Clearview is rated higher (83/100) than SafeSoft Contact Center (60/100). Clearview offers users more features (3) than SafeSoft Contact Center (0). There is a clear winner in this case and it is Clearview!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VALICOM Vs. SafeSoft Solutions
VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...
SafeSoft Solutions: SafeSoft Solutions provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to provide a comprehe...
Who is more expensive? Clearview or SafeSoft Cloud Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Clearview and SafeSoft Cloud Contact Center.
Clearview price starts at $29 per user/month , On a scale between 1 to 10 Clearview is rated 4, which is lower than the average cost of Call Center software. SafeSoft Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Clearview is rated 4, which is lower than the average cost of Call Center software.
Bottom line: SafeSoft Cloud Contact Center is more expensive than Clearview.
Which software includes more/better features?
We've compared Clearview Vs. SafeSoft Contact Center based on some of the most important and required Call Center features.
Clearview: Data Import/Export, Basic Reports, Online Customer Support.
SafeSoft Cloud Contact Center: We are still working to collect the list of features for SafeSoft Cloud Contact Center.
Target customer size
Clearview's typical customers include: Small, medium and large size businesses, SafeSoft Cloud Contact Center has a huge client-base engaging with wide array of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and even large enterprises utilizing the potential of IT, data and web hosting and information related services, mainly with the contact center management.