Shlomi Lavi /
Jun 16, 2022
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Bottom Line: Which is Better - Clearview or X5 Cloud Contact Center?
X5 Cloud Contact Center is more expensive to implement (TCO) than Clearview, and X5 Cloud Contact Center is rated higher (84/100) than Clearview (83/100). Clearview offers users more features (3) than X5 Cloud Contact Center (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
VALICOM Vs. YTel
VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...
YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...
Who is more expensive? Clearview or X5 Cloud Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Clearview and X5 Cloud Contact Center.
Clearview price starts at $29 per user/month , On a scale between 1 to 10 Clearview is rated 4, which is lower than the average cost of Call Center software. X5 Cloud Contact Center price starts at $25 per user/month , When comparing X5 Cloud Contact Center to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Clearview cost is around the same cost of X5 Cloud Contact Center.
Which software includes more/better features?
We've compared Clearview Vs. X5 Cloud Contact Center based on some of the most important and required Call Center features.
Clearview: Data Import/Export, Basic Reports, Online Customer Support.
X5 Cloud Contact Center: We are still working to collect the list of features for X5 Cloud Contact Center.
Target customer size
Clearview's typical customers include: Small, medium and large size businesses, and X5 Cloud Contact Center's target customer size include: SMBs.