Compare Click2Coach Workforce and Skype for Business - Mar 2022

Shlomi LaviShlomi Lavi / Mar 26, 2022

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Bottom Line: Which is Better - Click2Coach Workforce or Skype for Business?

Click2Coach Workforce is more expensive to implement (TCO) than Skype for Business, and Skype for Business is rated higher (97/100) than Click2Coach Workforce (75/100). Click2Coach Workforce offers users more features (5) than Skype for Business (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Envision Vs. Microsoft

Envision: Since 1994, Envision has been providing solutions to optimize organizations by turning data from customer communications into action, which makes an intelligent impact on your business and leads to exceptional customer experiences. Data from phone, e-mail, chat and social media interactions can help quickly identify trends, optimize operations and ...

Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.

Who is more expensive? Click2Coach Workforce or Skype for Business (formerly Lync) Software?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Click2Coach Workforce and Skype for Business (formerly Lync) Software.

Click2Coach Workforce price starts at $25 per month , On a scale between 1 to 10 Click2Coach Cloud Workforce Optimization is rated 4, which is lower than the average cost of CRM software. Skype for Business (formerly Lync) Software price starts at $2 per user/month , When comparing Skype for Business (formerly Lync) Software to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Click2Coach Workforce is more expensive than Skype for Business (formerly Lync) Software.

Which software includes more/better features?

We've compared Click2Coach Workforce Vs. Skype for Business based on some of the most important and required CRM features.

Click2Coach Workforce: Call Recording, Inbound Call Center, Call Center, VoIP, Training.

Skype for Business (formerly Lync) Software: Chat, Conference Calling, VoIP.

Target customer size

The software is a viable product for businesses of all sizes regardless of their industrial affiliation. and Skype for Business (formerly Lync) Software's target customer size include: Small, medium and large size businesses.

Click2Coach Workforce

ITQlick rating
(4.3/5)

starts at $25 per month

Click2Coach Cloud Workforce Optimization is a customer relationship management solution for businesses of all sizes. Its capabilities include customer analytics, agent coaching, help desk support, and o...

Categories: Business Phone Systems, Call Recording, Cloud PBX, VoIP.

Skype for Business

ITQlick rating
(4.3/5)

starts at $2 per user/month

Skype for Business (formerly Lync) software is a cloud-based Conference Calling software that enables users to host HD calling for multiple people. It allows them to organize meetings, record calls, and integra...

Categories: Business Phone Systems, Call Recording, Cloud PBX, Online Meeting, UCaaS Providers.

Compare specifications

Compare features

Click2Coach Workforce: 5 Features

Call Recording
Inbound Call Center
Call Center
VoIP
Training

Skype for Business (formerly Lync) Software: 3 Features

Chat
Conference Calling
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Click2Co...
ITQlick rating
4.3/5
Score
75/100
Pricing
4.4/10
License pricing
$25 per month
Functionality
15
Compare
Skype fo...
ITQlick rating
4.3/5
Score
97/100
Pricing
2.2/10
License pricing
$2 per user/month
Functionality
11
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.