Compare Contentsquare and Enterprise Feedback - Dec 2022

Shlomi LaviShlomi Lavi / Dec 13, 2022

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Bottom Line: Which is Better - Contentsquare or Enterprise Feedback?

Enterprise Feedback is more expensive to implement (TCO) than Contentsquare, and Enterprise Feedback is rated higher (92/100) than Contentsquare (84/100). Both tools offer the same amount of features.

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ClickTale Vs. Verint

ClickTale : ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 70,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates. ClickTale tracks every mouse move, click and scroll, ...

Verint: ...

Who is more expensive? Contentsquare or Enterprise Feedback Management?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Contentsquare and Enterprise Feedback Management.

Contentsquare price starts at $99 per user/month , On a scale between 1 to 10 ClickTale is rated 6, which is similar to the average cost of Customer Experience Management software. Enterprise Feedback Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ClickTale is rated 6, which is similar to the average cost of Customer Experience Management software.

Bottom line: Contentsquare cost is around the same cost of Enterprise Feedback Management.

Which software includes more/better features?

We've compared Contentsquare Vs. Enterprise Feedback based on some of the most important and required Customer Experience Management features.

Contentsquare: Data Import/Export, Basic Reports, Online Customer Support.

Enterprise Feedback Management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

There are over 100,000 customers of the software around the world including small and medium businesses as well as large enterprises. and Enterprise Feedback Management's target customer size include: Small, medium and large size businesses.

Contentsquare

ITQlick rating
(4.3/5)

starts at $99 per user/month

ClickTale is an in-page web analytics solution for businesses of all sizes. Its capabilities include data-rich heat-maps, conversion tools, site efficiency tools, marketing management, and others. The s...

Categories: Website analysis.

Enterprise Feedback

ITQlick rating
(3.2/5)

Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions.

Categories: Survey Software.

Compare specifications

Compare features

Contentsquare: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Enterprise Feedback Management: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Contents...
ITQlick rating
4.3/5
Score
84/100
Pricing
6.2/10
License pricing
$99 per user/month
Functionality
4
Compare
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12
InMoment...
ITQlick rating
3.1/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.