starts at $25 per month
Cloud Contact Pro is a call center software designed to help organizations set up a future-proof contact center in the cloud.
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Intermedia Contact Center is more expensive to implement (TCO) than Cloud Contact Pro, and Intermedia Contact Center is rated higher (89/100) than Cloud Contact Pro (83/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
West Unified Communications: Unified communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It’s about ending confusion, obsolescence and complexity for everyone.
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes r...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cloud Contact Pro and Telax Hosted Call Center.
Cloud Contact Pro price starts at $25 per month , On a scale between 1 to 10 Cloud Contact Pro is rated 2, which is much lower than the average cost of Call Center software. Telax Hosted Call Center price starts at $35 per user/month , When comparing Telax Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Cloud Contact Pro cost is around the same cost of Telax Hosted Call Center.
We've compared Cloud Contact Pro Vs. Intermedia Contact Center based on some of the most important and required Call Center features.
Cloud Contact Pro: Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, Call Center.
Telax Hosted Call Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.
Cloud Contact Pro's typical customers include: Medium and large size businesses, Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center.
starts at $25 per month
Cloud Contact Pro is a call center software designed to help organizations set up a future-proof contact center in the cloud.
Compare Pricingstarts at $35 per user/month
Intermedia is a web-based contact center software that can offer users a cost effective and flexible customer service. It can reduce the costs and headaches of implementation, support and management of complex ...
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Cloud Contact Pro review |
Company: | West Unified Communications |
Pricing: | starts at $25 per month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Cloud Contact Pro review, Cloud Contact Pro pricing, Cloud Contact Pro alternatives |
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Intermedia Contact Center review |
Company: | Telax Hosted Call Center |
Pricing: | starts at $35 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Intermedia Contact Center review, Intermedia Contact Center pricing, Intermedia Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.