Shlomi Lavi /
Jul 28, 2022
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Bottom Line: Which is Better - CloudCall or Broadview OfficeSuite?
CloudCall is more expensive to implement (TCO) than Broadview OfficeSuite, and CloudCall is rated higher (81/100) than Broadview OfficeSuite (77/100). CloudCall offers users more features (5) than Broadview OfficeSuite (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cloudcall Group Vs. Broadview Networks
Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology.
We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...
Broadview Networks: Broadview Networks is the premier information technology and communications partner for businesses across the country. Founded in 1996, Broadview has grown from a regional telecomm company to a national provider of cloud-based solutions, linking traditional technologies with next-gen services to deliver a complete portfolio of voice, data and Inter...
Who is more expensive? CloudCall or Broadview OfficeSuite Software?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and Broadview OfficeSuite Software.
CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. Broadview OfficeSuite Software price starts at $9.08 per month , When comparing Broadview OfficeSuite Software to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: CloudCall cost is around the same cost of Broadview OfficeSuite Software.
Which software includes more/better features?
We've compared CloudCall Vs. Broadview OfficeSuite based on some of the most important and required Call Center features.
CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.
Broadview OfficeSuite Software: We are still working to collect the list of features for Broadview OfficeSuite Software.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. The software is a useful solution for small and medium businesses as well as large enterprises.