Compare CloudCall and Broadview OfficeSuite - Jul 2022

Shlomi LaviShlomi Lavi / Jul 28, 2022

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Bottom Line: Which is Better - CloudCall or Broadview OfficeSuite?

CloudCall is more expensive to implement (TCO) than Broadview OfficeSuite, and CloudCall is rated higher (81/100) than Broadview OfficeSuite (77/100). CloudCall offers users more features (5) than Broadview OfficeSuite (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. Broadview Networks

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Broadview Networks: Broadview Networks is the premier information technology and communications partner for businesses across the country. Founded in 1996, Broadview has grown from a regional telecomm company to a national provider of cloud-based solutions, linking traditional technologies with next-gen services to deliver a complete portfolio of voice, data and Inter...

Who is more expensive? CloudCall or Broadview OfficeSuite Software?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and Broadview OfficeSuite Software.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. Broadview OfficeSuite Software price starts at $9.08 per month , When comparing Broadview OfficeSuite Software to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CloudCall cost is around the same cost of Broadview OfficeSuite Software.

Which software includes more/better features?

We've compared CloudCall Vs. Broadview OfficeSuite based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Broadview OfficeSuite Software: We are still working to collect the list of features for Broadview OfficeSuite Software.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. The software is a useful solution for small and medium businesses as well as large enterprises.



CloudCall

ITQlick rating
(3.7/5)

starts at $15 per user/month

CloudCall software is a telecommunication solution that helps enhance communication in businesses. The solution has a number of features that include a power dialer tool that improves the calling activities by ...

Categories: Communications, Business Phone Systems, Call Recording, Cloud PBX.

Broadview OfficeSuite

ITQlick rating
(2.8/5)

starts at $9.08 per month

Broadview OfficeSuite Software is a cloud-based business VoIP solution for business communication through the phone or any other unified communication. Broadview OfficeSuite provides functions such as voice cal...

Categories: Broadband Internet, Business Phone Systems, Cloud PBX, SIP Clients, UCaaS Providers.

Compare specifications

Compare features

CloudCall: 5 Features

Chat
Campaign Management
Call Recording
Inbound Call Center
Outbound Call Center

Broadview OfficeSuite Software: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CloudCall
ITQlick rating
3.7/5
Score
81/100
Pricing
3.2/10
License pricing
$15 per user/month
Functionality
15
Compare
Broadvie...
ITQlick rating
2.8/5
Score
77/100
Pricing
2.2/10
License pricing
$9.08 per month
Functionality
8
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.