Compare CloudCall vs Line2

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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CloudCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$24 per user/month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Line2
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
75/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$8.30 per month
Hosting
On premise and Cloud
Functionality score
21
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
8x8
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$0.04 per minute
Hosting
On premise and Cloud
Functionality score
43
Fit small business
Fit medium business
Fit large business
Software review
TouchStar
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review

CloudCall Vs. Line2: Which is better?

Shlomi Lavi / Feb 16, 2020

Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative technology solutions. We develop and provide a suite of communication software and services that is aimed at helping small, medium and large organisations and their employees become far more efficient by making their communications faster, hassle-free and generally more rewarding without further costs and upheaval to their existing systems and infrastructure.

Line2: We believe that your phone service shouldn't be tied to a single phone. That you should be able to use any of your devices to talk and text wherever you are. Just like you can to email, tweet, post, or pin. Line2 is a cloud phone service that adds a second line to your mobile phones, tablets and computers with the simplicity of an app. For individuals, it’s an easy way to keep work calls and texts separate from personal ones. For small businesses, it’s a complete VoIP phone service that uses the mobile devices you and your team already have. For everyone, Line2 is easy to set up, manage and use, with affordable monthly plans that won’t hold you back. No contracts to sign. No hardware to buy. No set-up or cancellation fees.

Pricing/cost comparison

The real cost of Call Center software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for CloudCall TCO and Line2 total cost to help with the total cost of ownership calculation.

CloudCall price Starting from $24 per user/month , on a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. Line2 price Starting from $8.30 per month , when comparing Line2 to their competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CloudCall cost is around the same cost of Line2.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared CloudCall Vs. Line2 based on some of the most important and required Call Center features.
CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center, ..
Line2 list of features include the following: Mobile Access, Call Center, VoIP, Customized Call Routing, IVR, .

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. The software is a useful solution for small and medium businesses, including new startups.

CloudCall

ITQlick rating
(3.7/5)

Starting from $24 per user/month

CloudCall software is a telecommunication solution that helps enhance communication in businesses. The solution has a number of features that include a power dialer tool that improves the calling activities by ...

Categories: Communications, Business Phone Systems, Call Recording, Cloud PBX, IVR.

Line2

ITQlick rating
(4/5)

Starting from $8.30 per month

Line2 is a cloud-based VoIP software that is developed to provide business phone service. With Line2, you can simply use an app to text and call across all devices. Users only need to sign up and they are provi...

Categories: Business Phone Systems, Cloud PBX, PBX Phone Systems, SIP Clients, SIP Trunking.

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Compare specifications

CloudCall Specifications

Name: CloudCall
Company: Cloudcall Group
Address Leicester LE1 1QH, United Kingdom
Website:https://www.cloudcall.com/
Platforms: Cloud

Line2 Specifications

Name: Line2
Company: Line2
Address San Francisco, CA 94111, United States
Website:https://www.line2.com/
Platforms: Cloud

Compare features

CloudCall: 5 Features

Chat
Campaign Management
Call Recording
Inbound Call Center
Outbound Call Center

Line2: 5 Features

Mobile Access
Call Center
VoIP
Customized Call Routing
IVR