Compare CloudCall and Nextiva VoIP - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - CloudCall or Nextiva VoIP?

Nextiva VoIP is more expensive to implement (TCO) than CloudCall, and Nextiva VoIP is rated higher (93/100) than CloudCall (81/100). Nextiva VoIP offers users more features (11) than CloudCall (5). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. Nextiva

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? CloudCall or Nextiva Business VoIP?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and Nextiva Business VoIP.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CloudCall cost is around the same cost of Nextiva Business VoIP.

Which software includes more/better features?

We've compared CloudCall Vs. Nextiva VoIP based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Nextiva is ideal for small companies and large call centers.