Compare CloudCall and ThinkingPhones - Oct 2022
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Bottom Line: Which is Better - CloudCall or ThinkingPhones?
ThinkingPhones is more expensive to implement (TCO) than CloudCall, and CloudCall is rated higher (81/100) than ThinkingPhones (80/100). CloudCall offers users more features (5) than ThinkingPhones (0). There is a clear winner in this case and it is CloudCall!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cloudcall Group Vs. Thinking Phone Networks, Inc.
Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...
Thinking Phone Networks, Inc.: Our mission is to make your communication systems work for you and provide apps that both you and your staff will love. We seamlessly unify all of your business voice, text, and conferencing services on a single award-winning cloud platform, connect them to your other cloud applications, and then deliver intelligent, mobile-ready apps to your staff...
Who is more expensive? CloudCall or ThinkingPhones?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and ThinkingPhones.
CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. ThinkingPhones price starts at $15 per user/month , When comparing ThinkingPhones to its competitors, the software is rated 8 - higher than the average Call Center software cost.
Bottom line: ThinkingPhones is more expensive than CloudCall.
Which software includes more/better features?
We've compared CloudCall Vs. ThinkingPhones based on some of the most important and required Call Center features.
CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.
ThinkingPhones: We are still working to collect the list of features for ThinkingPhones.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. Customers of the software include small and medium businesses as well as large enterprises.
ThinkingPhones
starts at $15 per user/month
ThinkingPhones is a web based business VoIP solution for businesses of all sizes. It offers such services as video conferencing, call forwarding, recording and playback, and others. The software was designed an...
Compare PricingCompare specifications
CloudCall Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> CloudCall review |
Company: | Cloudcall Group |
Pricing: | starts at $15 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | CloudCall review, CloudCall pricing, CloudCall alternatives |
ThinkingPhones Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | VoIP -> ThinkingPhones review |
Company: | Thinking Phone Networks, Inc. |
Pricing: | starts at $15 per user/month |
Typical customers: | Large business |
Platforms: | Desktop |
Links: | ThinkingPhones review, ThinkingPhones pricing, ThinkingPhones alternatives |
Compare features
CloudCall: 5 Features
ThinkingPhones: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.