Compare CloudCall and VoIP Phones - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - CloudCall or VoIP Phones?

VoIP Phones is more expensive to implement (TCO) than CloudCall, and VoIP Phones is rated higher (88/100) than CloudCall (81/100). CloudCall offers users more features (5) than VoIP Phones (3).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. NetEffect

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

NetEffect: NetEffect is passionate about technology and its proper use and application to help our clients achieve their business goals. We've been in the business of delighting our clients for ten years. Our engineers possess a high level technical expertise along with exceptional customer service skills. NetEffect is committed to providing our clients ...

Who is more expensive? CloudCall or VoIP Phone Systems?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and VoIP Phone Systems.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. VoIP Phone Systems price starts at $19.95 per month , When comparing VoIP Phone Systems to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: VoIP Phone Systems is more expensive than CloudCall.

Which software includes more/better features?

We've compared CloudCall Vs. VoIP Phones based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

VoIP Phone Systems: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. and VoIP Phone Systems's target customer size include: Start up, Small business, Medium business, Large business.