Compare CloudLex and InTouch - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - CloudLex or InTouch?

InTouch is more expensive to implement (TCO) than CloudLex, and InTouch is rated higher (91/100) than CloudLex (84/100). CloudLex offers users more features (5) than InTouch (3).

Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CloudLex Vs. Customers Really Matter Ltd

CloudLex: CloudLex® understands the needs of personal injury attorneys because it is designed by personal injury attorneys. Our industry professionals have significant experience mapping and managing the litigation process. And our expert engineers have worked with prominent PI firms throughout the design process to make sure CloudLex® meets the demands o...

Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...

Who is more expensive? CloudLex or InTouch?

The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudLex and InTouch.

CloudLex price starts at $75 per user/month , On a scale between 1 to 10 CloudLex is rated 2, which is much lower than the average cost of Legal Management software. InTouch price starts at $368.74 per user/month , When comparing InTouch to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.

Bottom line: CloudLex cost is around the same cost of InTouch.

Which software includes more/better features?

We've compared CloudLex Vs. InTouch based on some of the most important and required Legal Management features.

CloudLex: Document Management, Communications, Email list management, Expense Management, Task Management.

InTouch: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

CloudLex's typical customers include: Small, medium and large size businesses,

InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments.