Shlomi Lavi / Feb 17, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
WebPT is more expensive to implement (TCO) than CloudTalk, and WebPT is rated higher (98/100) than CloudTalk (82/100). CloudTalk offers users more features (6) than WebPT (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CloudTalk: CloudTalk offers native integrations with most popular CRMs, Helpdesks and Business tools like Pipedrive, Hubspot, Salesforce, Zendesk and more. Access phone call details in your CRM or see caller CRM information in CloudTalk with our 2-way sync solutions.
WebPT: In 2006, Heidi Jannenga, a leading sports physical therapist and clinic director, was trying to find simple documentation software for her outpatient therapy clinic that was web-based, affordable, and specifically for physical therapy practices. She asked her husband Brad, a veteran software developer specializing in web-based applications, to help...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudTalk and WebPT EMR.
CloudTalk price starts at $20 per user/month , On a scale between 1 to 10 CloudTalk is rated 4, which is lower than the average cost of Call Center software. WebPT EMR price starts at $3 per provider/day , When comparing WebPT EMR to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: CloudTalk cost is around the same cost of WebPT EMR.
We've compared CloudTalk Vs. WebPT based on some of the most important and required Call Center features.
CloudTalk: Blended Call Center, Call Conferencing, Call Recording, Call Center, Conference Calling, Remote Access.
WebPT EMR: Billing & Invoicing, Appointment Management, Charting, HIPAA Compliant, Patient portal.
CloudTalk's typical customers include: SMBs,
WebPT EMR is specifically designed for physical therapy practices of all sizes, from small independent clinics to large multi-location organizations.
starts at $20 per user/month
CloudTalk offers native integrations with most popular CRMs, Helpdesks and Business tools like Pipedrive, Hubspot, Salesforce, Zendesk and more. Access phone call details in your CRM or see caller CRM informati...
Compare Pricing| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CloudTalk review |
| Company: | CloudTalk |
| Pricing: | starts at $20 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | CloudTalk review, CloudTalk pricing, CloudTalk alternatives |
| ITQlick Score: | 98/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Medical -> WebPT review |
| Company: | WebPT |
| Pricing: | starts at $3 per provider/day |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | WebPT review, WebPT pricing, WebPT alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.