Compare CMDBuild and Mhelpdesk - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - CMDBuild or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than CMDBuild, and Mhelpdesk is rated higher (95/100) than CMDBuild (85/100). Mhelpdesk offers users more features (15) than CMDBuild (0). There is a clear winner in this case and it is Mhelpdesk!

Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Tecnoteca srl Vs. Mhelpdesk

Tecnoteca srl: openMAINT allows to inventory and manage buildings, installations, technical assets, furniture, external infrastructure.

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? CMDBuild or Mhelpdesk?

The real total cost of ownership (TCO) of IT Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CMDBuild and Mhelpdesk.

CMDBuild price Has a free version , On a scale between 1 to 10 CMDBuild is rated 6, which is similar to the average cost of IT Asset Management software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average IT Asset Management software cost.

Bottom line: CMDBuild cost is around the same cost of Mhelpdesk.

Which software includes more/better features?

We've compared CMDBuild Vs. Mhelpdesk based on some of the most important and required IT Asset Management features.

CMDBuild: We are still working to collect the list of features for CMDBuild.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

CMDBuild's typical customers include: Medium and large size businesses, MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.