Shlomi Lavi /
Dec 12, 2022
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Bottom Line: Which is Better - Coconut or Starfish CONNECT?
Starfish CONNECT is more expensive to implement (TCO) than Coconut, and Starfish CONNECT is rated higher (87/100) than Coconut (68/100).
Looking for the right Customer Loyalty solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Coconut Calendar Vs. Starfish Retention Solutions
Coconut Calendar: Coconut Calendar is a convenient way for customers to connect with your business online. It offers a simple, self serve and affordable way for customers to select an available appointment time with no hassles. Allowing you to focus on the customer who is right in front of you.
Starfish Retention Solutions: Starfish Retention Solutions was founded in 2007 by David Yaskin, a former Blackboard executive who believed that higher education technology companies were not doing enough to help students complete their academic goals.
In February 2015, Hobsons announced the acquisition of Starfish Retention Solutions. The Starfish Enterprise Success Platform...
Who is more expensive? Coconut or Starfish CONNECT?
The real total cost of ownership (TCO) of Customer Loyalty software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Coconut and Starfish CONNECT.
Coconut price starts at $20 per user/month , On a scale between 1 to 10 Coconut is rated 4, which is lower than the average cost of Customer Loyalty software. Starfish CONNECT price starts at $5,000 per license , When comparing Starfish CONNECT to its competitors, the software is rated 4 - lower than the average Customer Loyalty software cost.
Bottom line: Coconut cost is around the same cost of Starfish CONNECT.
Which software includes more/better features?
We've compared Coconut Vs. Starfish CONNECT based on some of the most important and required Customer Loyalty features.
Coconut: We are still working to collect the list of features for Coconut.
Starfish CONNECT: We are still working to collect the list of features for Starfish CONNECT.
Target customer size
Coconut's typical customers include: Small, medium and large size businesses, and Starfish CONNECT's target customer size include: Small, medium and large size businesses.