Compare BMC Helix Knowledge Management and KMS Lighthouse - Oct 2022

Shlomi LaviShlomi Lavi / Oct 28, 2022

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Bottom Line: Which is Better - BMC Helix Knowledge Management or KMS Lighthouse?

KMS Lighthouse is more expensive to implement (TCO) than BMC Helix Knowledge Management, and KMS Lighthouse is rated higher (79/100) than BMC Helix Knowledge Management (76/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

COMAROUND Vs. KMS lighthouse

COMAROUND: ComAround is a global leader that specializes in Knowledge Management and self service. For more than 20 years we have helped thousands of support organizations leverage our technology to help them streamline and enhance their support delivery with relevant knowledge. ComAround has employees and offices in the USA, Sweden and Norway. Our team has ...

KMS lighthouse: ...

Who is more expensive? BMC Helix Knowledge Management or KMS Lighthouse?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BMC Helix Knowledge Management and KMS Lighthouse.

BMC Helix Knowledge Management price starts at $75 per month , On a scale between 1 to 10 ComAround Knowledge is rated 2, which is much lower than the average cost of Knowledge Management software. KMS Lighthouse price starts at $25 per user/month , When comparing KMS Lighthouse to its competitors, the software is rated 6 - similar to the average Knowledge Management software cost.

Bottom line: KMS Lighthouse is more expensive than BMC Helix Knowledge Management.

Which software includes more/better features?

We've compared BMC Helix Knowledge Management Vs. KMS Lighthouse based on some of the most important and required Knowledge Management features.

BMC Helix Knowledge Management: We are still working to collect the list of features for BMC Helix Knowledge Management.

KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.

Target customer size

BMC Helix Knowledge Management's typical customers include: Small, medium and large size businesses, and KMS Lighthouse's target customer size include: Small businesses and start ups.

BMC Helix Knowledge Management

ITQlick rating
(4.6/5)

starts at $75 per month

BMC Helix Knowledge Management is a growing cloud-based CRM software, it is designed to support small, medium and large size business. BMC Helix Knowledge Management received a rating of 4.6 from ITQlick team. ...

Categories: Banking CRM, Casino CRM, Healthcare CRM, Insurance CRM.

KMS Lighthouse

ITQlick rating
(4.5/5)

starts at $25 per user/month

KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

BMC Helix Knowledge Management: 0 Features

We are working to collect the list of features

KMS Lighthouse: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
BMC Heli...
ITQlick rating
4.6/5
Score
76/100
Pricing
2/10
License pricing
$75 per month
Functionality
5
Compare
KMS Ligh...
ITQlick rating
4.5/5
Score
79/100
Pricing
7.4/10
License pricing
$25 per user/month
Functionality
14
Compare
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
Compare
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.