Compare BMC Helix Knowledge Management and Yext - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - BMC Helix Knowledge Management or Yext?

Yext is more expensive to implement (TCO) than BMC Helix Knowledge Management, and Yext is rated higher (91/100) than BMC Helix Knowledge Management (76/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

COMAROUND Vs. Yext

COMAROUND: ComAround is a global leader that specializes in Knowledge Management and self service. For more than 20 years we have helped thousands of support organizations leverage our technology to help them streamline and enhance their support delivery with relevant knowledge. ComAround has employees and offices in the USA, Sweden and Norway. Our team has ...

Yext: Yext puts business on the map. The Yext Knowledge Engine™ lets companies manage their digital knowledge in the cloud and sync it to over 100 services in the PowerListings® Network. Yext Listings, Pages, and Reviews help businesses around the globe facilitate face-to-face interactions that boost brand awareness, drive foot traffic, and increase sale...

Who is more expensive? BMC Helix Knowledge Management or Yext?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BMC Helix Knowledge Management and Yext.

BMC Helix Knowledge Management price starts at $75 per month , On a scale between 1 to 10 ComAround Knowledge is rated 2, which is much lower than the average cost of Knowledge Management software. Yext price starts at $199 per year , When comparing Yext to its competitors, the software is rated 6 - similar to the average Knowledge Management software cost.

Bottom line: Yext is more expensive than BMC Helix Knowledge Management.

Which software includes more/better features?

We've compared BMC Helix Knowledge Management Vs. Yext based on some of the most important and required Knowledge Management features.

BMC Helix Knowledge Management: We are still working to collect the list of features for BMC Helix Knowledge Management.

Yext: We are still working to collect the list of features for Yext.

Target customer size

BMC Helix Knowledge Management's typical customers include: Small, medium and large size businesses, The typical clients of Yext are the small to medium-sized businesses (SMBs) and large enterprise of wide array of industries, relying on the service from the IT, mainly with search engine optimization of the local pages and search engine marketing.