Shlomi Lavi /
Jul 26, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Comindware Tracker or ServiceDesk Plus Standard Edit?
Comindware Tracker is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and ServiceDesk Plus Standard Edit is rated higher (76/100) than Comindware Tracker (50/100). Comindware Tracker offers users more features (7) than ServiceDesk Plus Standard Edit (6).
Looking for the right Workflow Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
COMINDWARE Vs. ManageEngine
COMINDWARE: Comindware® is a fast-growing, global software company delivering innovative Work Management solutions that enable businesses to manage their operations with higher performance and efficiency.
Aiming to optimize team work through a complete professional solution across the enterprise, Comindware provides a full set of Products and Services for ada...
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Who is more expensive? Comindware Tracker or ServiceDesk Plus Standard Edit?
The real total cost of ownership (TCO) of Workflow Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comindware Tracker and ServiceDesk Plus Standard Edit.
Comindware Tracker price starts at $24.99 per user/month , On a scale between 1 to 10 Comindware Tracker® is rated 4, which is lower than the average cost of Workflow Management software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average Workflow Management software cost.
Bottom line: Comindware Tracker cost is around the same cost of ServiceDesk Plus Standard Edit.
Which software includes more/better features?
We've compared Comindware Tracker Vs. ServiceDesk Plus Standard Edit based on some of the most important and required Workflow Management features.
Comindware Tracker: Basic Reports, Dashboard, Data Import/Export, Online Customer Support, Workflow, Task Management, Help Desk.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.
Target customer size
The software is a viable product for businesses of all sizes and a wide range of industries. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.