Compare Comindware Tracker and ServiceDesk Plus Standard Edit - Jul 2022

Shlomi LaviShlomi Lavi / Jul 26, 2022

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Bottom Line: Which is Better - Comindware Tracker or ServiceDesk Plus Standard Edit?

Comindware Tracker is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and ServiceDesk Plus Standard Edit is rated higher (76/100) than Comindware Tracker (50/100). Comindware Tracker offers users more features (7) than ServiceDesk Plus Standard Edit (6).

Looking for the right Workflow Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

COMINDWARE Vs. ManageEngine

COMINDWARE: Comindware® is a fast-growing, global software company delivering innovative Work Management solutions that enable businesses to manage their operations with higher performance and efficiency. Aiming to optimize team work through a complete professional solution across the enterprise, Comindware provides a full set of Products and Services for ada...

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

Who is more expensive? Comindware Tracker or ServiceDesk Plus Standard Edit?

The real total cost of ownership (TCO) of Workflow Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comindware Tracker and ServiceDesk Plus Standard Edit.

Comindware Tracker price starts at $24.99 per user/month , On a scale between 1 to 10 Comindware Tracker® is rated 4, which is lower than the average cost of Workflow Management software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average Workflow Management software cost.

Bottom line: Comindware Tracker cost is around the same cost of ServiceDesk Plus Standard Edit.

Which software includes more/better features?

We've compared Comindware Tracker Vs. ServiceDesk Plus Standard Edit based on some of the most important and required Workflow Management features.

Comindware Tracker: Basic Reports, Dashboard, Data Import/Export, Online Customer Support, Workflow, Task Management, Help Desk.

ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.

Target customer size

The software is a viable product for businesses of all sizes and a wide range of industries. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.



Comindware Tracker

ITQlick rating
(3.5/5)

starts at $24.99 per user/month

Comindware Tracker® - Workflow Management Tool to unify people, data and daily processes in a single environment and to streamline routine business operations. It provides a complete set of capabilities for App...

Categories: Business Process Management (BPM), Business Process, Workflow Management, Project Management.

ServiceDesk Plus Standard Edit

ITQlick rating
(5/5)

starts at $495 per year

ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...

Categories: CRM, Banking CRM, Help Desk, Real Estate CRM, IT Management.

Compare specifications

Compare features

Comindware Tracker: 7 Features

Basic Reports
Dashboard
Data Import/Export
Online Customer Support
Workflow
Task Management
Help Desk

ServiceDesk Plus Standard Edit: 6 Features

Billing and Invoicing
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Multi-Site Support
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Comindwa...
ITQlick rating
3.5/5
Score
50/100
Pricing
4.6/10
License pricing
$24.99 per user/month
Functionality
11
Compare
ServiceD...
ITQlick rating
5/5
Score
76/100
Pricing
4.4/10
License pricing
$495 per year
Functionality
13
SAP NetW...
ITQlick rating
3.3/5
Score
91/100
Pricing
4.2/10
License pricing
Pricing not available
Functionality
4
Shiftboard
ITQlick rating
4.4/5
Score
87/100
Pricing
4/10
License pricing
$49 per month
Functionality
13
BP Logix...
ITQlick rating
4.5/5
Score
85/100
Pricing
10/10
License pricing
$1,250 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.