Compare Comm100 Live Chat and Pipedrive - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - Comm100 Live Chat or Pipedrive?

Comm100 Live Chat is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Comm100 Live Chat (81/100). Comm100 Live Chat offers users more features (6) than Pipedrive (4).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Comm100 Network Corporation Vs. Pipedrive

Comm100 Network Corporation: Comm100 is the leading global provider of enterprise-level customer service and communication solutions. As our motto "100% communication, 100% success" indicates, we believe that good customer communication can make a difference for your business, helping you build stronger customer relationships and get a better business performance.

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? Comm100 Live Chat or Pipedrive?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comm100 Live Chat and Pipedrive.

Comm100 Live Chat price starts at $24 per agent/month , On a scale between 1 to 10 Comm100 Live Chat is rated 4, which is lower than the average cost of Chat software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Comm100 Live Chat is more expensive than Pipedrive.

Which software includes more/better features?

We've compared Comm100 Live Chat Vs. Pipedrive based on some of the most important and required Chat features.

Comm100 Live Chat: Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Comm100 Live Chat's typical customers include: Small, medium and large size businesses, Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.



Comm100 Live Chat

ITQlick rating
(4.7/5)

starts at $24 per agent/month

Comm100 Live Chat is a leading cloud-based Help Desk software, it is designed to support small, medium and large size business. Comm100 Live Chat received a rating of 4.7 from ITQlick team. The software cost is...

Categories: Banking CRM, Casino CRM, Customer Loyalty, Customer Service.

Pipedrive

ITQlick rating
(4.6/5)

starts at $9.90 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

Comm100 Live Chat: 6 Features

Customer Survey
Email Integration
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Comm100 ...
ITQlick rating
4.7/5
Score
81/100
Pricing
4/10
License pricing
$24 per agent/month
Functionality
23
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.