Compare Comm100 Live Chat and Vivantio Pro - Jul 2022

Shlomi LaviShlomi Lavi / Jul 26, 2022

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Bottom Line: Which is Better - Comm100 Live Chat or Vivantio Pro?

Vivantio Pro is more expensive to implement (TCO) than Comm100 Live Chat, and Comm100 Live Chat is rated higher (81/100) than Vivantio Pro (75/100). Comm100 Live Chat offers users more features (6) than Vivantio Pro (0). There is a clear winner in this case and it is Comm100 Live Chat!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Comm100 Network Corporation Vs. Vivantio

Comm100 Network Corporation: Comm100 is the leading global provider of enterprise-level customer service and communication solutions. As our motto "100% communication, 100% success" indicates, we believe that good customer communication can make a difference for your business, helping you build stronger customer relationships and get a better business performance.

Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...

Who is more expensive? Comm100 Live Chat or Vivantio Pro?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comm100 Live Chat and Vivantio Pro.

Comm100 Live Chat price starts at $24 per agent/month , On a scale between 1 to 10 Comm100 Live Chat is rated 4, which is lower than the average cost of Chat software. Vivantio Pro price starts at $42 per user/month , When comparing Vivantio Pro to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: Comm100 Live Chat cost is around the same cost of Vivantio Pro.

Which software includes more/better features?

We've compared Comm100 Live Chat Vs. Vivantio Pro based on some of the most important and required Chat features.

Comm100 Live Chat: Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.

Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.

Target customer size

Comm100 Live Chat's typical customers include: Small, medium and large size businesses, and Vivantio Pro's target customer size include: Small, medium and large size businesses.



Comm100 Live Chat

ITQlick rating
(4.7/5)

starts at $24 per agent/month

Comm100 Live Chat is a leading cloud-based Help Desk software, it is designed to support small, medium and large size business. Comm100 Live Chat received a rating of 4.7 from ITQlick team. The software cost is...

Categories: Banking CRM, Casino CRM, Customer Loyalty, Customer Service.

Vivantio Pro

ITQlick rating
(4.3/5)

starts at $42 per user/month

Vivantio Pro is a trending cloud-based Help Desk software, it is designed to support small, medium and large size business. Vivantio Pro received a rating of 4.3 from ITQlick team. The software cost is consider...

Categories: .

Compare specifications

Compare features

Comm100 Live Chat: 6 Features

Customer Survey
Email Integration
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting

Vivantio Pro: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Comm100 ...
ITQlick rating
4.7/5
Score
81/100
Pricing
4/10
License pricing
$24 per agent/month
Functionality
23
Compare
Vivantio...
ITQlick rating
4.3/5
Score
75/100
Pricing
4/10
License pricing
$42 per user/month
Functionality
3
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.